The ‘Do’s and Don’ts’ of Serving Clients with Special Needs

An estimated 1.3 billion people – or 16% of the global population – experience a significant disability today. Now more than ever is important that REALTORS learn a proper standard of practice and the ‘do’s’ and ‘don’ts’ of serving clients with a disability. Attendees will also hear inspiring stories on how everyday actions involving compassion, responsibility and service can transform lives. John hopes that his presentation will encourage a greater understanding that DEI is intended to address issues of accessibility, inclusion, diversity, and equity for ALL individuals.

In this course, we will review several federal and state laws as well as the National Association of REALTORS policies, the code of ethics, fair housing, ADA compliance, and more to ensure each attendee serves and protects the best interests of their clientele with a disability.

Instructor: National Speaker – John Young REALTOR®—ABR, AHWD, CRS, ePRO, GREEN, MRP, SFRF

Offered to our members for FREE.